02 Nov
|
Pergolux
|
Vancouver
02 Nov
Pergolux
Vancouver
PERGOLUX is seeking a Customer Experience Specialist for Reviews & Social Care to monitor and improve online reputation across platforms, coordinate public responses, and drive resolutions with internal teams. You will de-escalate sensitive issues, ensure privacy, and translate feedback into operational improvements.
You will work with CRM and ticketing systems, tracking progress and providing monthly performance insights. Experience with US/NA markets and e-commerce is a plus.
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📌 Customer Experience Specialist: Online Reputation (Vancouver)
🏢 Pergolux
📍 Vancouver