Represent Mercedes-Benz Country Hills through personalized luxury service, customer communication, appointment coordination, and detailed follow-up. This is a full-time dealership position.

As a Business Development Representative, you will connect guests with Brand Specialists throughout their customer journey. The work includes handling inquiries, sharing vehicle information, maintaining CRM records, and supporting deliveries. You will help uphold Mercedes-Benz standards through qualified communication and careful attention to detail.

Key Responsibilities:

- Answer customer inquiries by phone, email, text, and online chat
- Schedule, confirm, and coordinate guest appointments
- Provide vehicle, product, service, and promotion information




- Document interactions, activities, and follow-up tasks in CRM
- Deliver vehicles and demonstrate features tailored to guest needs

Requirements:

- High school diploma or equivalent
- Fluent written and verbal English
- Exceptional customer service and interpersonal skills
- Strong organization, accuracy, and attention to detail
- CRM and Microsoft Office experience

Bring customer-focused communication, CRM accuracy, and luxury service standards to the Mercedes-Benz Country Hills guest experience.

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📌 Luxury Automotive Business Development Representative (Calgary)
🏢 Mercedes-Benz Country Hills
📍 Calgary