Serve TD Canada Trust customers in Red Deer through banking advice, service transactions, and digital education. This branch role offers 37.5 hours weekly. As a Personal Banking Associate, you will build customer relationships and address financial needs. You will guide customers toward appropriate banking solutions, support frontline transactions, and resolve problems. The role also involves accurate documentation, process completion, and confidential judgement.
Key Responsibilities
Provide advice, service transactions, and customer problem resolution Guide customers toward appropriate contacts and banking solutions Educate customers about mobile, ATM,
and online banking Support scheduled cash and non-cash frontline transactions Recommend branch process improvements for customer experience
Requirements:
High School diploma and/or one-plus years relevant experience Complete IFC or equivalent within 90 days Proficiency with Microsoft Office, branch software, and internet Knowledge of banking solutions and processes Solid communication, organization, planning, and time management skills Use customer experience, banking knowledge, and digital education skills to support TD Canada Trust clients in Red Deer. #J-18808-Ljbffr
📌 Personal Banking Associate Red Deer
🏢 TD
📍 Red Deer