At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why

we offer
competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.
Do goodBe betterOwn itMove forwardThe Deposit Service Representative is responsible for providing various account, deposit and investment services to new and existing members. This position is also responsible for administering and promoting the full range of credit union products and services and building member relationships that add value and contribute positively to the credit union’s profitability.
Deposits, Member Accounts & Electronic Services (Self Serve)Responsible for opening new personal and corporate memberships, accounts, debit cards, credit card applications and assisting members with alternate banking channels.
Administer and process specialized accounts such as estates, term deposits, POA’s, and registered products (RRSPs, TFSAs, RESPs, RRIFs, LIFs etc.) .
Communicate to the member all terms and conditions of any product being presented ensuring that the product is within the member’s risk tolerance and that all instructions are clearly laid out. Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud preventionObserve all credit union policies and security requirements for privacy, safeguarding information, frauds, forgeries and holdup procedures.
Actively participate in meetings, planning and training initiatives,



sharing information and ideas to build organizational achievement and success.
Provide input into the development of and support the achievement of branch sales goals.
Business Development & Community RelationsParticipate in and contribute to an entrepreneurial setting to seek out new business and referral opportunities that support the branch and organization goals.
Act as an ambassador for the credit union by being visible in the community through professional and personal involvement in various community groups and activities.
Essential QualificationsGrade 12 diploma or equivalentBusiness Administration or other post-secondary education would be considered an assetPrevious customer service and/or sales experienceDemonstrated desire to serve others in a friendly and professional mannerAbility to identify and willingness to act upon sales and service opportunitiesStrong interpersonal and communication skills, both verbal and writtenAbility to work in rapid-paced environment and perform well under pressureAbility to prioritize using sound judgment to make timely and effective decisionsAttention to detail with high degree of accuracyKnowledge of Access Credit Union’s products and servicesAbility to follow standardized policies and proceduresBasic knowledge of financial statementsKnowledge of risk management within the financial industryProficient computer skillsEmployee Sub-TypeFixed Term (Fixed Term)Target End Date2028-06-30Starting Salary$46,064.00Salary Band$46,064.00
- $56,411.00In most situations, candidates will be offered the starting salary for the position. In exceptional circumstances, and at the organization’s discretion, an offer may be made above the stated minimum based on factors such as the candidate’s qualifications, internal equity and external compensation factors. on the Job Posting End Date. #

📌 Full-time Customer Service associate (Winnipeg)
🏢 Access Credit Union
📍 Winnipeg