Housing Support Team Lead (Edmonton)

Housing Support Team Lead (Edmonton)

02 Nov
|
The Mustard Seed
|
Edmonton

02 Nov

The Mustard Seed

Edmonton

Community Impact and Programs Posted : October 29, 2026 Full-Time Employment Type: Full time Schedule: Wednesday to Sunday, from 2:30 p.m. to 11:00 p.m. Reporting to: Housing Manager City: Edmonton Number of Positions to Fill: 1 RFR #: 2360 The Mustard Seed is committed to helping people who are homeless transition toward and maintain sustainable and healthy lifestyles. This role helps to eliminate homelessness and reduce poverty byproviding a safe and supportive environment for all clients. The Prairie Manor Team Lead is a team member that provides housing and facilitates support services for eighty-five low to mid-acuity persons experiencing multiple barriers, who require the support of Permanent Supportive Housing (PSH). The main role of the Prairie Manor Team Lead will be to provide case management services, assist clients with daily living skills, and connect them to community resources while completing other day-to-day tasks as needed. The role will work with the Housing team to provide ongoing addiction and mental health support. The Housing Support Worker will be working onsite at the residence which functions within a harm reduction model. Degree/Diploma in Human Services field and three years of related work experience Minimum of 2 years of leadership experience with demonstrated the ability to guide and support others,



without having formal supervisory responsibilities Minimum of one year work experience working with those experiencing homelessness; direct experience with Housing First initiatives considered a strong asset A passion to be part of ending homelessness in Alberta Knowledge of Edmonton’s community resources Experience with lead case management is considered a robust asset Ability to establish and maintain rapport with culturally diverse clients, including a familiarity with the Indigenous culture Excellent written, oral, and interpersonal skills with the ability to effectively communicate with clients, members of a team, and community agencies Excellent organizational and time management skills Ability to accomplish goals with minimal supervision Proficient computer skills (Microsoft Office Programs); experience with Efforts to Outcomes (ETO) an asset Driver’s Abstract (minimum of 3 years driving experience), valid Drivers License (Class 5), 2 million liability insurance and access to a reliable vehicle Physical effort: minimal to significant physical effort required while working directly with risk population in life recovery. Training on how to respond is provided, but this is to be considered typical working conditions. Degree/Diploma in Human Services field and three years of related work experience Minimum of 2 years of leadership experience with demonstrated the ability to guide and support others,



without having formal supervisory responsibilities Minimum of one year work experience working with those experiencing homelessness; direct experience with Housing First initiatives considered a strong asset A passion to be part of ending homelessness in Alberta Knowledge of Edmonton’s community resources Experience with lead case management is considered a strong asset Ability to establish and maintain rapport with culturally diverse clients, including a familiarity with the Indigenous culture Excellent written, oral, and interpersonal skills with the ability to effectively communicate with clients, members of a team, and community agencies Excellent organizational and time management skills Ability to accomplish goals with minimal supervision Proficient computer skills (Microsoft Office Programs); experience with Efforts to Outcomes (ETO) an asset Driver’s Abstract (minimum of 3 years driving experience), valid Drivers License (Class 5), 2 million liability insurance and access to a reliable vehicle As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed. Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days. No phone calls please.

📌 Housing Support Team Lead (Edmonton)
🏢 The Mustard Seed
📍 Edmonton

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