Job Function:

R&D; Operations

Job Sub Function:

Clinical/Medical Operations

Job Category:

People Leader

All Job Posting Locations:

Toronto, Ontario, Canada

Job Description:

We are searching for the best talent for a Medical Director, MedicalExcellence & Operations located in Toronto, Ontario, Canada.

About Innovative Medicine

Our expertise in Creative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at

TheMedical Director, MedicalExcellence & Operations,is a key member of the Medical Affairs Leadership Team, reporting to the VP of Medical Affairs (MAF). The Director will have overall leadership and accountability for the Medical Excellence & Operations team thatsupports both Medical Affairs and Commercial functionsacross Johnson & Johnson Innovative Medicines (JJIM)Canada. Owning and leading critical businessactivities within areas of; MAF Operations,Medical and Commercial Material Review,Medical Information, Business Compliance, Innovative Medical Solutionsandsupporting field Medical Excellence. This role will provide the strategic direction and planning for the following key areas and teams:

Medical Affairs Technologyand analytics (J&J; Science Connect, Veeva CRM, iConnect)

Medical & Commercial Operations related to Adboards, Medical Education, Sponsorships and Grants

Review of company materials (promotional and non-promotional materials)

Oversight of Canadian medical information escalations,



reporting and Contact center

Transparency Reporting for JJIM Canada in compliance with GxP requirement

HCP Value Transfer and Contracting for JJIM Canadaactivities

Medical Education and Patient Organization Grants Management

Works in close alignment with the Medical Affairs Leadership Team (MALT) & Commercial Business Leaders to establish processes, systems, controls and analytics to support best in class Medical Education, Medical Information, Material Review, Field Medical Excellence, Adboards, Sponsorships and Grants activities.

Ensures systems and processes are streamlined, transparent and optimized for compliant best in class execution of all critical business activities.

Provides strategic direction, vision, line management, coaching and development for the Medical Excellence & Operations team.

Identify, Standardize and Report on key MSL impact & capability metrics through evolving data analytics, MedicalOmnichanneland Medical Observations. Inpartnershipswith MAF Data

Works in close alignment with the Medical Affairs Leadership Team (MALT) & Commercial Business Leaders to establish processes, systems, controls and analytics to support best in class Medical Education, Medical Information, Material Review, Field Medical Excellence, Adboards, Sponsorships and Grants activities.

Ensures systems and processes are streamlined,



transparent and optimized for compliant best in class execution of all critical business activities.

Provides strategic direction, vision, line management, coaching and development for the Medical Excellence & Operations team.

Identify, Standardize and Report on key MSL impact & capability metrics through evolving data analytics, MedicalOmnichanneland Medical Observations. Inpartnershipswith MAF Data Analytics Team, MEE,Sr. MSL Managers and MAF Sr. leadership, driveinnovativemeasures of impact.

Provides oversight for the MA Operations, Research Compliance, Material Review, Data Analytics & Insights and MA Solutions teams including compliance related controls for current and future system enhancements based on business needs.

Optimizes processes and systems in collaboration with the Business Compliance, Medical Leaders and Commercial teams to ensure optimal activity execution and audit readiness

Provides leadership and direction for the development and implementation of Transparency reporting.

Support all brands engaging in value transfer by providing on-going education, risk mitigation strategies and credo-based solutions.

Provide internal and external stakeholders with compliant solutions rooted in excellence, to enable internal colleagues to compliantly engage with external HCPs through robust business processes, systems and documentation practices leveraging J&J; systems and novel technologies where appropriate.

Lead the analytics & data-driven transformation of the Medical Affairs organization in order to shape and drive business strategy in an informed and objective manner.

Support the technolog

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