We are banking at another level. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs. Flexible and competitive benefits , including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few In addition to paid vacation each year, five personal days , sick days as necessary , and our offices are closed from December 25 to January 1 A hybrid work model that truly balances work and personal life Opportunities for learning , training and development , and much more... Please note that this role is temporary for 12 months. As a Client Support Coordinator, you deliver high‑quality customer service to BDC clients while providing administrative and operational support to your team. BDC is the only bank dedicated exclusively to Canadian entrepreneurs, and your work contributes directly to the success of small and medium‑sized businesses across Canada. You support client‑facing activities, marketing initiatives, and internal processes in a collaborative, fast‑paced environment where you can be yourself at work.



Support the development and management of a client portfolio by analyzing information to identify financing opportunities and contribute to value‑added solutions aligned with client needs. Coordinate and support marketing initiatives, including events, campaigns, and promotional activities, by preparing communications and providing on‑site logistical support. Manage multiple administrative and coordination projects simultaneously to support internal teams and business initiatives. Perform pre‑qualification, risk‑rating, and initial client interview activities related to BDC financing solutions, using financial and business information. Bachelor's degree in Business Administration or a related field. Proven experience in a customer service or client support role. Excellent verbal and written communication skills in English. Previous experience in banking, financial services, or a related industry. Interest in entrepreneurship and supporting small and medium‑sized businesses. Working knowledge of financial pre‑qualification or risk assessment processes. Proficiency in French (verbal and written). Please note that temporary employees are not eligible for perks. Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.

📌 CLIENT SUPPORT COORDINATOR (Kitchener)
🏢 Business Devel. Bank of Canada
📍 Kitchener