Deliver exceptional customer service at Crunch Fitness while supporting member engagement, sales leads, and a welcoming gym atmosphere. Bring passion for health and fitness. As a Member Services Representative, you will manage member accounts, book Crunch One Kick Offs, and communicate club services. The position emphasizes referrals, territory outreach, telephone inquiries, and consistent sales-lead follow-up. You will help members and guests understand facilities, programs, schedules, and events while representing Crunch core values.

Key Responsibilities
Attract recent business through referrals, outreach,



and telephone inquiries Follow up consistently on sales leads and trial-pass calls Manage member accounts and book Crunch One Kick Offs Greet members and guests with enthusiasm and professionalism Communicate club services, programs, schedules, and special events

Requirements:
Minimum one year of service-oriented experience Effective written and verbal communication skills Strong customer service orientation CPR/AED certification required within 30 days of hire Ability to lift up to 50 pounds and stand Support Crunch Fitness members through customer service, sales follow-up, account management, and enthusiastic club engagement. #J-18808-Ljbffr

📌 Customer Service Representative (Canada)
🏢 Crunch Fitness
📍 Canada