Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Title: Residential Support Worker Objective: To provide professional care and support to individuals on conditional release from Federal Correctional Institutions. To perform a full range of duties and responsibilities related to the assistance, care and case management of residents including: intake assessments, ongoing tracking, logging and essential communications to the Community Residential Facility Staff Team and Parole Office. A community college certificate in Human Services, Corrections or equivalent. Tolerance and compassion for individuals of diverse social and cultural backgrounds. Basic computer skills (Word Processing, Emailing, Network Access) Participate in Case Management Teams through regular meetings and participation in completion and submission of Level of Service Inventory (LSI) and Case Needs Analysis within the first 2 weeks of residents admission. Prepare and distribute Case Notes on individual residents when required.



Ensure that the Residence and grounds are maintained in a clean and hygienic manner according to the chore description provided to each resident and take remedial action when required (curfew reductions) Report needed repairs to the Director. Conduct Independent House Check at beginning of shift and minimally two house checks per shift of each room in the facility and account for the presence and safety of all Centre occupants (staff, visitors, and residents), as well as an additional two “Walk Abouts”. Maintain the daily logs in the Reception office in a thorough and precise manner noting all persons entering and departing the Centre, any significant contacts with residents, C.
S.
C personnel, police, and the Director or Designate (whether in person or by telephone), activation and deactivation of alarm and cause, shift change information, etc. Initial residents’ daily itineraries and be sure to verify itineraries prior to resident daily departures to ensure appropriate details are listed. Answer all incoming telephone calls & ensure all visitors and guests have signed in/out. Complete Shift-Change form and report information at regular Shift-Change meeting to all staff participants. Complete by Thursday each week: review of weekend pass lists, post lists on pass board, curfew extensions. Keep track of office supplies. Print out weekend spot check lists and post on clip board.



Complete a bi-weekly inventory of all cleaning and food supplies on Tuesdays, replenishing when needed, ordering no later than Wednesday. Create new chore lists monthly (taking into consideration resident health issues, work schedules and length of residency time). Conduct room searches of men's belongings whenever requested by Director or designate. Maintain all residents' files in a complete and organized fashion. Participate fully and constructively in staff meetings, shift changes, case-management meetings, joint case conference meetings with Correctional Services Canada and in-service training when made available. Engage in formal Evaluation sessions with your immediate supervisor. Read and follow the Policy and Procedures Manual and the Employee Handbook and all changes. Protect the confidentiality of all residents and staff. Full-Time
- Based upon 40 – 42.5 scheduled hours per week Part-Time – Based on a 16-20 scheduled hours per week Relief
- Varied Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The above responsibilities are to be discharged in accordance with The Salvation Army’s Mission Statement, in a qualified manner, exemplifying Christian standards of conduct. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

📌 Overnight Residential Support Worker (Toronto)
🏢 TSA The Salvation Army TSA
📍 Toronto