Line of Business: Personal & Commercial Banking 69,700
- $98,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Can you inspire a team in building a positive customer and employee experience while ensuring effective delivery of complex credit and investment solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life events? As an Assistant Branch Manager Trainee , you will contribute to the TD’s success by leading and coaching employees towards achieving operational excellence and personal development objectives.
Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies Mentor a team on advice-giving strategies and delivering effective customer experience Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling Work closely with TD partners to help customers meet their financial needs in the best suited manner Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring positive working relationships across TD. Undergraduate degree and/or over 4 years of relevant experience Extensive knowledge of team, process, and risk management along with advanced understanding of the business Proficiency in productivity tools and software tools including MS Office, and internet application. Strong communication skills to liaise with customers, employee and cross functional teams.
A dynamic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skills. Trainee Mobility Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, trainin
📌 Assistant Branch Manager Trainee (Brampton)
🏢 TD
📍 Brampton