Business Line: Small Market Commercial Hours Per Week: 35 (Full-Time) Job Duration: Full-Time, Permanent Wage Transparency: The base salary range for this position is $50,000 – $55,000. In addition to the base salary, this position may be eligible for performance-based incentives. This role provides daily assistance to Client Managers in the execution of standard account management practices. Must be able to efficiently and accurately execute SME processes that provide Client Managers quality support in delivering service standards to the client. Strong computer skills along with effective verbal, written, and electronic communications are required. Able to perform within a team setting, building strong relationships including with external underwriting partners. Direct customer correspondence may be required to compile all necessary data. Manage the manual renewal process as directed by the Client Manager, including pre-renewal work, billing, invoicing, and premium financing. Manage portfolio transfer application in line with carrier requirements and as directed by the Portfolio Lead. Communicate with customer, verbal and written, on underwriting requests such as gathering information. Assist with special projects as required. Active RIBO licence (other provincial designations would be considered an asset) ~Knowledge of Applied/EPIC, Policyworks, Microsoft suite ~ Excellent relationship building abilities ~ Technical proficiency, ability to quickly learn new programs and procedures ~ NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We help companies and individuals around the globe address their most significant risk, workforce,



wealth management and retirement challenges through custom solutions and a people-first approach. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.
S. office locations. Annual bonus plan for all employees Generous benefits plan including Health Care Spending Account starting on the first day of employment Full support for continuing education & internal opportunities to grow as an insurance professional to advance career Our employees are the foundation of our success. NFP is a big company — a growing, inclusive team of individuals supporting each other's passions and engaging with the community. Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward. Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country. Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone. Accommodations are available on request for candidates taking part in all aspects of the selection process. Artificial Intelligence Disclosure: A.
I. is not being used to screen, assess, or select applicants for the position. #

📌 Account Coordinator, Commercial SME (Newmarket)
🏢 Aon
📍 Newmarket