Description

Job Type : Full Time
Location : Toronto (Hybrid role 3 days in office)
Reporting to : Director of Consumer Sales
Role Type: New

Goway Travel was founded in Toronto in 1970 by Bruce Hodge, a young Australian economist who moved to Canada to follow his dreams.

From there, we have established ourselves as a global influence with offices in Toronto, Vancouver, Los Angeles, Sydney, and Manila. While the travel industry endured major challenges, our strong foundations allowed Goway to forge ahead. We continually innovated, invested in new technology, and challenged the status quo.

Still owned and operated by Bruce, with the support of his leadership board, our mission has always been to help our clients realize their travel dreams. Today, we are an industry-leading, global travel company with over 800 employees. Our team of experts utilizes cutting-edge technology to tailor-make 4 and 5-star travel experiences in over 100 countries around the world.

At Goway Travel, we're not just a company; we're a family of dreamers and doers, inspired by our founder’s incredible journey. He didn't just follow a career path; he followed his heart, and in doing so, he built a company that helps others follow theirs.

If you’re passionate about travel and innovation, we invite you to be a part of our exciting journey

Job Purpose :

We are seeking a detail-oriented Staff Travel Coordinator to manage end-to-end travel arrangements across our global team. You will book business travel, executive trips, staff events, personal travel, and Goway FAMs while negotiating discounted rates with suppliers. Responsible for thorough quality control, you will verify flight schedules, itinerary details,



and confirmations prior to sending electronic documentation.

If you thrive in a fast-paced environment and possess strong travel system expertise, excellent English communication, and exceptional attention to detail, join us in delivering seamless worldwide travel experiences.

What will be your key responsibilities?

Book personal travel arrangements for Goway Staff members, friends and family and contest winners

Book employee travel for Goway events such as year-end parties, Christmas parties and the Cricket Match.

Assist Commercial Managers with booking Goway FAMS when required.

Book business travel for Goway Employees including but not limited to: Roadshows, Meetings, Office Visits

Liaising with Commercial Managers and suppliers for discounted rates when applicable

Ensure Quality Control on all confirmations to assure that the final documents will be correct. i.e. complete all pick-up/drop-off times for transfers, tours and or excursions.

Itinerary QC done prior to releasing documents.

Chase supplier for confirmations or missing information when required.

Ensure flight information is up to date with any schedule changes prior to documents going out.

Send electronic documents directly to Goway staff members and clients.

Required Skills and Qualifications :





Highly detail oriented with the ability to concentrate on tasks

Ability to read and interpret confirmations.

Ability to book travel arrangements using Goway systems

Ability to multitask

Ability to thrive in a face-paced workplace

Proficient in a Windows environment

Ability to conduct Internet research

Previous Travel Industry experience in a sales role is preferred

Team player

What can you expect from Goway?
Imagine working for a company where your career feels like an adventure. At Goway, you’ll join a global community that supports one another:

- We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.
- Your future matters to us, so we match your RRSP contributions and provide comprehensive medical, dental, and vision coverage.
- Our commitment to professional growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
- Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways.
- Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you’ll collaborate across cultures and shape a career path that reflects your ambitions.
- Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.

Additional Notes
Go

📌 Goway FAM and Executive Travel Planner (Toronto)
🏢 Goway Travel
📍 Toronto