Support Desjardins operations through transaction processing, report reconciliation, and member follow-up in a hybrid work arrangement. French knowledge is required.

This Operations Support Agent carries out activities connected with caisse products and services. The position processes data, supports multiple Desjardins components, and maintains operational quality. It also handles selected AccèsD Contact Centre calls and follows established procedures.

Key Responsibilities:

- Process and reconcile reports and requests across caisse sectors
- Input, validate, and save data in operational systems
- Coordinate transaction notices with relevant Desjardins components
- Perform searches and organize requested information
- Maintain files, documents, security, and operational quality

Requirements:

- High school diploma in a related field
- Minimum two years of relevant experience
- Knowledge of French is required
- Ability to follow established procedures and regulations
- Action-oriented and customer-focused approach

Bring reconciliation, data management, and customer service skills to Desjardins operations supporting members and customers.

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📌 Desjardins Operations Support Agent (St-Anselme)
🏢 Desjardins
📍 St-Anselme