Contribute to the City of Hamilton, one of Canada’s largest cities
- home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #Child Care Systems Program Analyst Union: CUPE Local 5167 Interested applicants please submit your application online at by 4:00 p.m. on November 4th, 2026 This posting is for an existing vacancy External applicantsare considered only after the internal posting process has been completed. The Healthy & Safe Communities Department is committed to its people and is dedicated to building a robust and healthy community.

We offer
a respectful and supportive workplace that provides life-long learning opportunities, leadership, innovation and performance excellence. We are looking for high performing public servants who are interested in experiencing a challenging, rewarding, enjoyable, and fulfilling career. Your ability to set and achieve personal goals, professional goals and contribute to the goals of the organization will result in high job satisfaction. Early Childhood Services provides early intervention and support services to children, families and community service providers to prevent harm, improve quality of life, personal wellness and independence. Reporting to the Project Manager, Early Learning and Child Care, the Program Analyst is responsible for the administration, monitoring,



analysis and reporting of child care and early years programs, funding initiatives and service system data. The position collects and validates operational information, maintains service provider records, administers attendance-based and other funding payments, conducts compliance, eligibility and data quality reviews, and supports reporting, business process improvement and service system planning. The Program Analyst provides training and support to service providers and City staff and contributes to informed decision-making. Maintains child care fee subsidy per diem rates in accordance with approved funding methodologies, including reviewing service provider rates and assessing the reasonableness of program rates for fee subsidy purposes. Verifies fee subsidy attendance invoices administered through the web based OCCMS record of attendance process by confirming eligibility, reviewing and resolving requests outside of approved service delivery levels, calculating adjustments and inputting comments. Conducts audits of child care service provider attendance records to ensure compliance with service agreements, funding requirements and applicable policies and procedures. Coordinates the collection, review, validation, maintenance and reporting of operational data, supporting documentation, and requests related to licensed capacity, operating capacity, program offerings,



facility information and service delivery changes to ensure completeness, accuracy, compliance with reporting requirements, and appropriate impacts on funding, reporting and system records. Maintains and updates service provider information in OCCMS and related reporting tools to support funding administration, operational planning, reporting, and data integrity. Reviews child care service provider insurance policies and other required documentation to ensure compliance with service agreements, funding requirements and applicable policies. Runs and analyzes data validation reports in OCCMS, determines required corrections, completes system updates as required, and prepares a report of the findings for the supervisor. Prepares detailed spreadsheets, reports and tracking tools to support child care fee subsidy administration, funding payments, operational analysis and program reporting. Prepares, validates and processes funding payments in accordance with established policies, procedures and funding guidelines. Assists with the development, implementation and continuous improvement of new business processes in response to operational, legislative, funding and policy requirements. Assists with the development and maintenance of training material used to train child care service providers in the policies and procedures regarding invoicing and payment processing via OCCMS. Resolves system conflicts and receives detailed training from the OCCMS training unit to further improve performance efficiencies. Receives and answers inquiries from the public, staff, child care service providers and community agencies. Maintains and applies current knowledge of Acts, Legislation and Policies and Procedures pertinent to job duties. Consults and liaises with agencie

📌 Job ID #32309: Child Care Systems Program Analyst (Canada)
🏢 City of Hamilton
📍 Canada