TEMP Full-Time Program Manager (Vancouver)

TEMP Full-Time Program Manager (Vancouver)

02 Nov
|
ASPECT BC - Association of Service Providers for Employability and Career Training
|
Vancouver

02 Nov

ASPECT BC - Association of Service Providers for Employability and Career Training

Vancouver

Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Employment Type: Temporary Full-Time (35+ hours/week) Compensation: $30.35
- $33.20 per hour Contract Duration: The Settlement Program Coordinator supports and works collaboratively with Community Integration Practitioners to provide settlement services to temporary residents, naturalized citizens, newcomers, refugees, and their families within the Greater Vancouver area. This position contributes to service planning, supports the implementation of services, provides direct service delivery, and fosters development of active local referral networks for clients. Reports to: Senior Settlement Manager Delivers direct settlement services in person, by phone, online, or through outreach in the areas of Needs Assessment and Referrals, Information and Orientation, Employment-Related Services, Community Connections and Informal Language Training Supports and trains Community Integration Practitioners to strengthen their knowledge of settlement, labour market, and immigration navigation for newcomers, citizens, refugees, and temporary residents Provides ongoing mentoring and coaching to program staff to support effective service implementation and quality employment and settlement outcomes for clients Stays current on changes affecting the program, including community and government services, policies, and procedures, and shares updates with staff to ensure clients receive accurate settlement information Builds relationships with local settlement organizations, school districts, and community partners to support networking and employment opportunities for newcomers Organizes and delivers workshops, orientations, support groups, and other regional program activities for various client groups,



including refugees, families, women, youth, and skilled workers, in collaboration with program staff Liaises with community service providers, government agencies, and other organizations in the region to develop active local referral networks for clients Resolves disputes or complaints from clients or settlement staff and escalates issues when necessary Submits accurate service records, statistics, and program reports to the Senior Settlement Manager within scheduled timelines Participates in internal and external meetings, agency events, and training sessions as approved by the Senior Settlement Manager Education, Training and Experience Bachelor's Degree in Social Sciences, Human Services, or a related field Minimum of two (2) years' experience working with immigrants, refugees, temporary residents, naturalized citizens, and other eligible groups. Minimum of two (2) years' experience working with diverse client groups and immigrant-related services Experience building partnerships with employers, agencies, and other stakeholders Experience planning and facilitating workshops and events Experience delivering in-person and online services and special events Knowledge of the local geographic area Additional languages may be an asset when required to meet operational needs in serving communities with specific language requirements as this position supports a diverse newcomer families as part of our contractual obligations with IRCC and the Ministry of Post-Secondary Education and Future Skills Excellent resource management, time management, and organizational skills Robust technical skills in MS Office and web-based applications, such as Microsoft Teams and Zoom Ability to work with individuals and communities experiencing cultural adjustment challenges Criminal Record Check is required Able to work evenings and weekends as required S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.
S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad.

We offer
programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care. we take care of our communities and our people additional agency holidays (2 additional statutory holidays) ~3 weeks annual vacation (starting) and up to 6 weeks (maximum) ~ company-funded pension (GRRSP) ~ extended health & dental plan ~ employee & family assistance programs ~ We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our

📌 TEMP Full-Time Program Manager (Vancouver)
🏢 ASPECT BC - Association of Service Providers for Employability and Career Training
📍 Vancouver

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