Toronto-based Software Engineer II combines full stack troubleshooting with production support for TD’s business-critical branch technology. Work across desktop, web, and mainframe-connected systems.

In this role, you support applications and platforms serving TD’s large retail branch network. You investigate incidents, interpret logs, and coordinate solutions across engineering, infrastructure, security, release management, business, and control teams. The workplace includes established and current technologies.

Key Responsibilities:

- Investigate and resolve production incidents, service requests, and user inquiries
- Analyze logs, alerts, dependencies, and system behaviour for root causes
- Diagnose Windows services, applications, configurations, and remote endpoints
- Validate releases, regression tests,



and pilot-device deployments
- Document findings, procedures, troubleshooting guides, and known errors

Requirements:

- Approximately five or more years of relevant experience
- Experience supporting enterprise applications in production environments
- Strong troubleshooting, analytical, and problem-solving skills
- Working knowledge of scripting, programming languages, and SQL
- Degree, certificate, or equivalent practical experience

Bring full stack troubleshooting, production support, and cross-team coordination to TD’s retail branch technology environment in Toronto.

#J-18808-Ljbffr

📌 Full Stack Production Support Engineer (Toronto)
🏢 TD Bank Group
📍 Toronto