Job Description
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers. The role has in-depth knowledge of the store inventory and maintenance processes. Fleet safety is preferred. Best in class customer service and DIY issue resolution Provide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phone Achieve personal / store sales goals and service objectives Ensure high standards of customer service and store appearance standards Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Operating inventory systems and store equipment Parts and automotive system knowledge skills Expert at testing and diagnostic equipment for DIY services Advanced solution, project and product quality recommendation ability Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems,



and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build solid relationships with customers, peers and management Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Ability to work an assortment of days, evenings, weekends and holidays as needed Prior Experience that Sets a Retail Parts Pro up for Success ~3-5 years of prior automotive parts experience ~ Proven sales ability with past experience in fulfillment of customer transactions High school diploma or general education degree (GED) The employee is also occasionally exposed to moving mechanical parts; toxic or caustic chemicals; risk of electrical shock; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. #

📌 Electrical Sales Full Time (Clarenville)
🏢 Advance Auto Parts
📍 Clarenville