At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast,

we offer
a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. The Fraud Analyst
- Cards, will conduct investigative analysis to identify, assess, decision and report on activity that indicates an exposure to financial crimes. They will provide subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with EQ Bank’s fraud program and standards to ensure compliance as well as support trending, analysis and insights generation. Provides input and develops recommendations for process and customer service improvements. Monitors inbound fraud queue and service our clients. Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions. Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements. Documents actions and information found throughout the investigation to develop and maintain account/case files.



Analyzes data and information to provide insights and recommendations. 2+ years' experience in Fraud and/or Risk Management in the Financial Industry ~2+ years' customer service experience within the Financial Industry ~ Advanced Microsoft Office (Word, Excel, etc.) Knowledge of fraud monitoring tools and techniques. ~ Knowledge of internet, emerging online payment methods and vulnerabilities ~

What we offer
[For full-time permanent roles] Competitive discretionary bonus Medical, dental, vision, life, and disability benefits Generous vacation policy and personal days Virtual events to connect with your fellow colleagues A fulfilling opportunity to join one of the top FinTechs and help create a recent kind of banking experience The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON . Equity, Diversity & Inclusion EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond. As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All candidates considered for hire must successfully complete a criminal background check and credit check. TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

📌 Fraud Analyst (Toronto)
🏢 Kinvie
📍 Toronto