Lead Baskin-Robbins store operations as a full-time Shift Leader, using team coaching and guest service skills throughout each shift.

This Shift Leader position oversees Crew Members during daily store operations. You will assign tasks, maintain standards, handle guest concerns, and support strong shift performance. The role also includes inventory management, deliveries, and cake preparation.

Key Responsibilities:

- Lead and support Crew Members throughout each shift
- Set goals, motivate teams, and drive shift performance
- Assign tasks and follow up on completed work
- Maintain clean, safe, welcoming store environments
- Handle guest concerns and operational challenges professionally

Requirements:

- Previous leadership, supervisory, or food-service experience is an asset
- Ability to lead, coach, and motivate teams
- Comfort delegating tasks and holding team members accountable
- Ability to manage stores independently during shifts
- Strong organizational and problem-solving skills

Bring reliable leadership, professional guest service, and operational confidence to Baskin-Robbins as a full time Shift Leader.

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📌 Baskin-Robbins Full-Time Shift Leader (Burlington)
🏢 Baskin Robbins
📍 Burlington