## Salary Range The salary range for this position is CAD $26.42
- $28.25 / hour ## Detailed Overview Provides administrative day-to-day support including a variety of clerical duties and general timekeeping duties; receiving, reviewing and verifying client billing and timesheets; performs duties such as reception, establishing and maintaining charts and chart organization and database(s); types material utilizing word processing software, sets up and maintains filing systems and record archives, processes incoming and outgoing mail, faxes, reports/records and courier documents, assists with client intake and maintains related statistics. ## Responsibilities
- Provides reception services such as operating a multi-line switchboard or phone, enters information into a computer system and ensures information is current and accurate; makes adjustments to information, as needed.
- Answers/directs incoming calls for staff, takes messages, answers routine inquiries and provides information of a general nature regarding Home Support; receives visitors and refers visitors to the appropriate area, as required and assists with arranging client appointments; contacts other agencies to obtain information as required.
- Types material such as correspondence, reports and documents utilizing various computer software and computerized systems by inputting client information, maintaining registers and typing from handwritten draft or general instruction; prepares various information/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the client and/or family.
- Collects data from various sources,



inputs data and information into relevant computer system and updates records as required; gathers, compiles, and retrieves information as required and prints related reports.
- Performs a variety of related clerical such as sorting and filing verification sheets and mileage forms; identifies and resolves related discrepancies such as errors in timesheet calculations and identifying information; refers complex issues to the Manager or designate.
- Sets up timekeeping periods for payment purposes, enters information into a computerized system and forward information to Payroll for processing.
- Receives timesheets from home health staff; checks legibility and completeness of information; locates and corrects errors and omissions.
- Reconciles total hours worked by each employee to total hours scheduled for each employee; follows up on discrepancies In hours reported.
- Receives Billing Summary Report (BSR) and reviews each client against payroll timesheets; compares home support worker timesheets to BSR and makes adjustments as appropriate.
- Sets up and maintains the client and administrative filing system, according to established policies and procedures by creating and labelling files, developing forms, indexing materials and filing.
- Operates office equipment such as photocopiers,



shredders and fax machine; carries out minor maintenance such as loading paper, removing paper jams, cleaning glass and changing toner cartridges; refers further maintenance requirement the Manager, or designate.
- Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup, as required; signs for receipt of packages and shipments.
- Maintains levels of stationery, office supplies and resources according to predetermined levels by photocopying, completing requisitions for signature and forwarding approved requisitions to appropriate personnel.
- Coordinates off-site storage of records and archives; maintains records of what is stored off-site, completes necessary paperwork, and arranges for records to be shipped to off-site storage, as required.
- Performs other related duties as assigned. ## Qualifications Education and ExperienceGrade 12, an Office Administration certificate and one (1) year recent, related experience or an equivalent combination of education, training and experience. Skills and Abilities
- Ability to communicate effectively, both verbally and in writing.
- Physical ability to carry out the duties of the position.
- Ability to work independently and in cooperation of others.
- Ability to operate related equipment.
- Ability to organize and prioritize.
- Ability to type 50 wpm.
- Business writing skills.
- Knowledge of general office procedures.
- Ability to establish and maintain rapport with clients.
- Knowledge of medical terminology.

📌 Timekeeper/Office Clerk- Port Moody, Casual (Coquitlam)
🏢 Fraser Health
📍 Coquitlam