BMW Group Canada in Richmond Hill, Canada, seeks a Senior Service Retention Specialist to develop and lead programs that boost customer loyalty within the BMW and MINI service network. The role focuses on inactive customers and opportunities to increase service uptake across retailers.
You will collaborate with CRM, Marketing, Retailers, Regions, Sales, and IT to design Service Opportunities and VSP initiatives, monitor impact, and report progress to senior management monthly.
📌 Service Retention (Canada)
🏢 Bayerische Motoren Werke
📍 Canada
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