Residential shelter case management and crisis intervention define this permanent part-time opportunity with Positive Shepherd – West Ave. Work Sundays and Mondays on rotating shifts.

As Case Manager, you will provide respectful housing support to residential and non-residential clients. Your work includes supportive counseling, intake, assessment, and caseload management. You will work independently within a values-based residential shelter environment while supporting clients’ dignity and self-determination.

Key Responsibilities:

- Develop and maintain a caseload
- Complete intake and assessment for each resident
- Design interview schedules with supervisor consultation
- Evaluate quality-of-life improvement among program participants




- Maintain confidentiality of client and Centre records

Requirements:

- Completed post-secondary education in a related field
- Knowledge of violence, abuse, mental health, homelessness, poverty, and substance use
- Residential setting experience preferred
- CPR certification or willingness to become certified
- Flexible schedule and commitment to anti-racist, anti-oppressive practice

Bring case management, crisis intervention, and supportive counseling skills to Good Shepherd’s residential shelter services at West Ave.

📌 Residential Shelter Case Manager (Canada)
🏢 Good Shepherd Centres
📍 Canada