02 Nov
|
Pergolux
|
Canada
PERGOLUX is seeking a Customer Experience Specialist for Reviews & Social Care to monitor and improve online reputation across platforms, coordinate public responses, and drive resolutions with internal teams. You will de-escalate sensitive issues, ensure privacy, and translate feedback into operational improvements.
You will work with CRM and ticketing systems, tracking progress and providing monthly performance insights. Experience with US/NA markets and e-commerce is a plus.
📌 Customer Experience Specialist: Online Reputation (Canada)
🏢 Pergolux
📍 Canada