Bring product knowledge and customer service to Old Navy as a Seasonal Brand Associate, using omnichannel offerings to support shoppers. Help make fashion accessible through respectful, engaging service on the sales floor.

As a Brand Associate, you connect customers with Old Navy products and loyalty programs. You educate, inform, inspire, and wardrobe shoppers while collaborating with leadership to deliver a best-in-class omnichannel experience. The position supports sales, service, and store operations.

Key Responsibilities:

- Engage customers through suggestive selling and knowledgeable product guidance
- Educate shoppers about Old Navy loyalty programs
- Support sales floor, fitting room, cash wrap, and back of house
- Maintain neat, clean, and organized work centers




- Execute operational processes efficiently and professionally

Requirements:

- Robust communication skills with customers and team members
- Customer-focused approach on and off the sales floor
- Passion for retail and continuous improvement
- Flexible availability for holiday, evening, overnight, and weekend shifts
- Ability to use retail technology and lift up to 30 pounds

Use product expertise, customer service, and omnichannel tools to create engaging Old Navy shopping experiences throughout the store.

📌 Seasonal Brand Associate Customer Service (Canada)
🏢 Old Navy
📍 Canada