1. Job Summary

HR Service Jobs is seeking a knowledgeable, customer-focused, and commercially minded Commercial Insurance Broker – Business Coverage Advice to help businesses identify, evaluate, and secure appropriate insurance coverage to protect their operations, assets, employees, and financial interests.

In this role, you will work closely with business owners, corporate clients, and decision-makers to understand their operational risks, assess their insurance requirements, and recommend suitable commercial insurance solutions. You will serve as a trusted advisor, helping clients navigate policy options, compare coverage terms, understand exclusions, and make informed decisions about protecting their businesses.

The successful candidate will develop strong relationships with clients, coordinate with insurance providers and underwriters, prepare quotations and proposals, and support the insurance process from initial consultation through policy placement and renewal. You will also help clients review changes in their business activities, identify potential coverage gaps, and maintain appropriate protection as their organisations grow.

This position is ideal for a professional with strong communication, analytical, negotiation, and relationship-management skills who enjoys combining customer service with insurance expertise and business development.

2. Key Responsibilities

- Client Consultation and Needs Assessment: Meet with business owners, managers, and other stakeholders to understand their operations, industry exposure, financial priorities, and insurance requirements.
- Commercial Coverage Recommendations: Recommend appropriate insurance solutions based on each clients needs, which may include general liability,



commercial property, professional liability, commercial auto, workers compensation, cyber liability, business interruption, and other relevant coverage, subject to local regulations and product availability.
- Risk Assessment: Review clients business activities, assets, contractual obligations, and potential liabilities to identify significant risks and recommend appropriate risk-management measures.
- Policy Comparison and Analysis: Compare quotations, coverage limits, deductibles, exclusions, endorsements, conditions, and premiums from different insurers to help clients evaluate their options.
- Quotation and Proposal Preparation: Gather the required client information, prepare insurance submissions, coordinate quotations, and present clear proposals outlining relevant coverage options and considerations.
- Insurance Provider Coordination: Communicate with insurers, underwriters, and other industry professionals to obtain quotations, clarify policy terms, negotiate suitable terms where possible, and facilitate policy placement.
- Client Relationship Management: Establish and maintain long‑term relationships with clients through regular communication, timely follow‑ups, qualified advice, and responsive service.
- Policy Administration: Support policy applications, documentation, endorsements, renewals, amendments,



and other servicing activities while maintaining accurate and organised records.
- Renewal Management: Review upcoming renewals, reassess changing business needs, obtain updated quotations, and recommend adjustments where coverage requirements have changed.
- Claims Support: Assist clients with understanding claims procedures, reporting requirements, and documentation, and coordinate with insurers during the claims process without guaranteeing claim outcomes.
- Business Development: Identify prospective clients, develop referral relationships, follow up on leads, and contribute to business growth through ethical sales and advisory practices.
- Compliance and Documentation: Follow applicable insurance laws, licensing requirements, privacy obligations, disclosure standards, and company procedures.
- Market Awareness: Stay informed about insurance products, emerging business risks, industry developments, and changes in insurer underwriting practices.
- Internal Collaboration: Work with account managers, administrative teams, risk specialists, and other colleagues to ensure consistent service delivery and accurate client documentation.
- Performance Monitoring: Maintain records of client interactions, quotations, policy placements, renewal activity, and business‑development progress in the companys designated systems.

3. Required Skills and Qualifications

- A bachelors degree or relevant qualification in Insurance, Finance, Business Administration, Risk Management, Commerce, or a related discipline is preferred.
- Relevant professional insurance qualifications or broker training are an advantage.

📌 Commercial Insurance Broker (Canada)
🏢 HR Service Jobs
📍 Canada