Support training logistics, skills development, and quality assurance as a Training and Skills Development Technician at Desjardins. Research processes and solve technical problems.

This technician role supports needs analysis, training delivery, and product or service quality assurance. You collaborate technically with your unit and adapt approaches to its activities, initiatives, and processes. The work includes information management, data processing, methods, and procedures.

Key Responsibilities:

- Assist with training needs analysis and delivery logistics
- Provide technical support for operational issues
- Train users on software and operational processes
- Prepare technical notes supporting user skills development
- Help practitioners follow procedures and use unit tools

Requirements:

- College diploma in a related field
- Minimum two years of relevant experience
- Knowledge of French required
- Sound decision-making skills for technical problem-solving
- Ability to tailor approaches to operational needs

Bring training coordination, technical support, process analysis, and user guidance skills to Desjardins operations and service improvement.

📌 Training and Skills Development Technician (Canada)
🏢 Desjardins
📍 Canada