Support healthcare customers at Solventum through order entry, inbound calls, and technical assistance in a hybrid Mississauga work model. Weekend work applies.

This Customer Service Representative role serves rental, sales, and owned business models through wide-ranging customer transactions. You will enter orders, communicate professionally, investigate complaints, and address complex inquiries. Collaboration spans Sales, Marketing, Logistics, Transportation, and internal customers.

Key Responsibilities:

- Answer incoming calls and gather information for customer orders
- Enter written and electronic orders across business models
- Resolve challenging inquiries using adapted techniques and methods




- Monitor emails and complete necessary administrative follow-up
- Investigate complaints before escalating matters to management

Requirements:

- Bachelor’s degree, diploma with two years, or equivalent experience
- Two years using ERP systems and business applications
- Strong order entry and attention to detail
- Effective verbal and written communication skills
- Legal authorization to work without employment visa sponsorship

Apply customer service, order entry, and problem-solving skills supporting Solventum healthcare customers from Mississauga.

📌 Hybrid Customer Service Representative (Canada)
🏢 solventum
📍 Canada