At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards. At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards. Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture. Help us shape a cleaner, greener future through innovation, collaboration, and excellence. Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and quality service delivery. Will be require to work with multiple Client accounts Carry out structured site visits to inspect and ensure that specifications are met, and customer expectations are positively managed Coordinate with clients, management, contractors, and employees to complete all necessary reports, inspections, and client requests Plan,
organize and manage day to day operations Manage/track inventory and equipment Coordinate and execute event requests made by facility’s managers Be responsible for sourcing, training, and orienting of new employees Ensure that all service providers are compliant with company quality, security and safety mandates and workers are cleared through all security protocols Review daily site evaluations/audits to ensure safety, security and service standards are being met Create action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently Prepare and Maintain service schedules according to client needs Monitor and manage staff absence and turnover ensuring flexible cover arrangements within short notice Communicate with operations Managers from various facilities Monitor employee performance and apply progressive discipline as needed Operate within the labour cost budget on a site-by-site basis Implement approved operational policies and procedures Generate new account leads,
respond to sales enquiries Protect company and client assets from misuse and damage Address and report any safety or security issues to the director of Operations Handle and assist with emergency procedures accordingly and as required 3+ years of Management experience in operations of a Service-related field Must be able and willing to days / evenings / weekends and be available for on-call / standby and emergency call-outs as they arise Fluency in both written and oral English a must, Bilingual skills preferred Must be organized and able to interpret and execute account specifications as well as agreements, budgets, and duty lists Robust computer skills and excellent knowledge of Microsoft Office Software Excellent time management skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions Familiarity with cleaning/battery operated equipment The employee is required to use hands and fingers to handle and operate objects, equipment, tools, and controls; Work is performed primarily in an office setting. The noise level in the work environment varies from site to site but averages at moderate. At BGIS Sustainable Cleaning Solutions we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success BGIS Sustainable Cleaning Solutions is an equal opportunity employer and we welcome you to apply for a position with us Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. #
📌 Regional Operations Manager, Cleaning Services (Calgary)
🏢 BGIS
📍 Calgary