02 Nov
|
Samsung Electronics
|
Mississauga
02 Nov
Samsung Electronics
Mississauga
At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Competitive Salary and Performance based incentive plan for all levels Employer paid Medical and Dental coverage from day one Group RRSP plan that helps you save for the future Free on-site gym to get your sweat on including free Starbucks coffee/latte machine Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning Virtual Pet Care-to ensure the well-being and health of your beloved furry companions Samsung’s vision is to create a best-in-class customer experience for customers shopping on Samsung.
Our desire is to be known by consumers as the ‘go to’ destination to buy Samsung products, where one can get best in class OMNI shopping and customer experience. The Director, DtC Commercial Sales for DtC OMNI Sales and Margin performance with a clear focus on Category/channel planning. This role will direct the category management team, promotional cadence and channel strategy to increase new and loyal Samsung customers across the portfolios in Mobile (phone/tablet/PC/wearable) and Consumer Electronics (TV/audio/appliances/Display) for long-term success of the DtC business. This role will have accountability to accelerate growth sales Samsung.com, our other digital properties and Samsung Brand stores, including success in new product launches, Samsung OWNED EVENTS and seasonal campaigns. This includes increasing Samsung customers and returning customer within the ecosystem of the brand. The position will collaborate closely with the DtC demand planning, platform and Divisional leads, GBMs, Logistics and external operational partners to drive the category strategy, revenue and margins to deliver P&L;,
Inventory and forecast accuracy KPIS. This role will be key to create a seamless OMNI channel Experience, prioritizes sales and meeting the long-term DTC Biz portion for Samsung in Canada and global. Accountable for the DTC Category P&Ls; across the OMNI channel and digital platforms ensuring promotional, marketing and sellout spends meet category targets. Portfolio sales and channel growth overseeing the sales forecasting, promotions, inventory planning and overall commercial planning in the portfolio to meet all management plan expectations. Develop strategic priorities to grow market share and increase DTC sales, including Competitive positioning in all categories Mobile and Consumer Electronics for Stores, Consumer site, EPP, Shop APP and Marketplace. Develop strategies to accelerate B2B and SMB Channels at scale to multiple new External Partner sites and verticals in finance, government, student and direct accounts, including includes the expansion to Samsung Small Business and Marketplace expansion. Lead the DTC sales team to drive commercial success in campaigns ATL and BTL through deep customer segmentation, offers to create connected experiences online and offline digital experiences, personalization, segmentation at scale and new sellout options for new customers and loyal customers. Develop promotional strategies, margin management across the channels to meet the category KPIs,
ROI and channel mix targets in alignment with various LOBs. Lead Strategic projects to drive business growth in DTC, to build a seamless OMNI customer experience and expand channels for the future development. Provide strategic leadership on product placement, aligning with the divisions, specifically as it relates to merchandise focus on assortment, along with inventory management to meet monthly, quarterly and annual targets. Work collaboratively with LOB leaders to maximize opportunities, develop premium business and prioritize key innovations into the sale and marketing plans. Build and lead a high-performing digital team that forges strong cross-functional relationships. Bachelor’s degree in Business Administration, Marketing or related field. Superior qualitative and quantitative analytical capabilities, with an outstanding body of work demonstrating high quality, innovative deliverables and an exceptional understanding of consumer behavior. A keen knowledge of creative market share growth, direct marketing techniques and approaches using industry best practices, including critical channels like social media and mobile. Knowledge of Demand generation platforms including social media, performance Marketing, loyalty. Bachelor's Degree with 15+ years of directly related experience in sales, retail & Omni channel environment. ~5+ years of experience working with customer data analytics, demand generation, instore marketing. ~5+ years of experience working within an e-commerce enabled website environment, developing campaigns and strategies to drive both traffic and profitability acquire new customers (SEM, SEO, affiliate, SEM). ~ Experience leading a sales function of an E-commerce, Retail or Consumer
📌 Director, DtC Commercial Sales (Mississauga)
🏢 Samsung Electronics
📍 Mississauga