As Product Manager, Business Systems, you will own the product roadmap for the platforms and integrations that power Marqeta's critical business functions. You will be the connective tissue between business stakeholders and the Business Systems engineering teams translating operational needs into a clear, prioritized backlog and ensuring delivery is aligned with business outcomes. Your domain spans Salesforce workflows for Legal, Risk & Compliance (including cardholder support, disputes, KYC/KYB, and sanctions), contract lifecycle management in Ironclad, financial operations in Intacct, and the integrations that connect these systems to each other and to the broader Marqeta technology ecosystem. You will work closely with the GTM Product Manager on shared Salesforce workstreams and cross-functional dependencies, ensuring LRC and Finance needs are represented in platform decisions that span both domains. You will report to the Senior Manager, BT Product Management, and partner daily with engineering managers, business systems architects, and stakeholders across Legal, Risk, Compliance, Finance, and Service Operations. We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. Own and maintain the product strategy and roadmap for critical business systems, balancing strategic initiatives with operational improvements and technical debt. Prioritize the backlog in partnership with business and engineering stakeholders, making clear tradeoff decisions and communicating rationale across teams Design and lead the Plan and Commit process with business stakeholders. Identify and define new product opportunities by proactively engaging with key business stakeholders across the organization. Translate multi-year business goals into phased,



deliverable roadmap initiatives with transparent success metrics Lead requirements gathering sessions with key business stakeholders, producing well-scoped epics, user stories, and acceptance criteria. Partner with the Business Systems engineering team through the full delivery lifecycle from discovery and design through testing, release, and adoption Manage dependencies and sequencing across cross-functional workstreams, flagging risks early and keeping stakeholders informed Establish and manage hypercare programs for major system go-lives Develop and contribute to Business Systems Product Management competencies across the BT organization. Serve as the primary product point of contact for key business stakeholders. Partner closely with the GTM Product Manager on shared Salesforce platform decisions, overlapping workflows, and cross-functional initiatives Represent business product needs in Business Systems planning forums, architecture reviews, and steering committee discussions. Change Management and Success Metrics (KPIs) Define and track success metrics for delivered features, ensuring solutions are meeting the business needs they were designed for Partner with business and engineering stakeholders on feature rollout, change management and adoption of delivered features. 5+ years of product management experience, ideally in business systems, enterprise platforms,



or internal tooling Experience working with Legal, Risk, Compliance, or Finance teams as primary stakeholders understanding their workflows, priorities, and regulatory context Familiarity with Salesforce as a business platform; experience with Service Cloud, compliance workflows, or case management is a plus Familiarity with contract lifecycle management tools (Ironclad or similar) and ERP systems (Intacct or similar) Strong requirements gathering and documentation skills, able to turn ambiguous business needs into clear, actionable engineering work Excellent stakeholder management skills, able to build trust with business partners, navigate competing priorities, and drive alignment able to present tradeoffs and roadmap decisions clearly to senior stakeholders Proven track record of managing complex, multi-phase projects in Agile environments. Experience with Workato or other iPaaS platforms in a business systems context Familiarity with Snowflake or similar data platforms and how business systems feed downstream reporting Experience working on platforms shared across multiple business domains (e.g., a CRM used by both GTM and compliance teams) Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. range for this position, reflected in CAD, is: 108,000
- 135,000. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Multiple health insurance options Flexible vacation time Retirement savings program with company contribution Equity in a publicly-traded comp

📌 Business Systems Product Manager Infrastructure Remote (Vancouver)
🏢 Marqeta
📍 Vancouver