The General Manager will guide the property’s financial performance by monitoring budgets, expenses, revenue, financial reports, tenant billing, and receivables while working with owners and asset managers to achieve business objectives. They will oversee daily property operations, maintenance, safety, and sustainability initiatives while building positive tenant relationships, supporting leasing and marketing efforts, and strengthening community engagement. The successful candidate will also lead and develop onsite staff, promote teamwork and accountability, and ensure compliance with company policies, regulatory requirements, and operational standards. in office position located in Calgary, AB. Operations & Property Management: Manage property maintenance, repairs, cleaning, landscaping, snow removal, and security services to ensure efficient operations. Financial Management & Reporting: Oversee budgets, revenue, expenses, capital costs, financial reporting, tenant billings, and timely collection of receivables. Cost Control & Sustainability: Implement cost-saving measures, energy conservation initiatives, and sustainable practices to improve property performance. Tenant & Community Relations: Build strong tenant relationships, address concerns, enhance customer service, and implement tenant retention strategies. Marketing & Leasing Support: Execute marketing campaigns and tenant promotions while collaborating with leasing teams to achieve occupancy targets and maintain a balanced tenant mix. Leadership & Team Management: Lead onsite staff, support professional development, and foster accountability, teamwork, and continuous improvement.



Compliance & Risk Management: Ensure adherence to safety regulations, environmental policies, corporate standards, and risk management practices. Stakeholder Collaboration: Work closely with asset managers, property owners, municipal authorities, and community organizations to support financial performance and strengthen community engagement. 5-7 years of retail property management experience, preferably in enclosed shopping centres. Strong background in leasing, maintenance, financial management, and team leadership and development.. Experience with redevelopment projects is an asset. Post-secondary education in real estate, business, or a related field; Advanced knowledge of Microsoft Office (Excel, Word, Outlook) and experience with Yardi (or similar property management software). Relationship & Leadership: Strong communicator with the ability to foster positive relationships with tenants, contractors, and stakeholders. Capable of managing multiple priorities, working under pressure, and meeting deadlines. BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors.



With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations. At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact.

We offer
a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career. The Base Pay range is for the primary location for which the job is posted. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits. At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply. BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. Job posting #, your name and your preferred method of contact.

📌 General Manager, Performance General Manager, Performance (Calgary)
🏢 BGO Group
📍 Calgary