Sales Manager
- Brian Jessel BMW Sales Reports To: CEO/Managing Partner Status: Full-time, Permanent role with Company Benefits Brian Jessel BMW has been the leading BMW dealership serving the Lower Mainland for over 40 years, since 1986. As the leading BMW dealership across Canada, we believe our people determine our company's success. We pride ourselves on providing first-class service and a unique BMW purchasing experience to our clients. Personal & career growth, as well as development opportunities The New Car Sales Manager is responsible for leading the dealership's new vehicle sales operation to achieve sales, profitability, customer satisfaction, employee development, and manufacturer objectives. The role provides strategic leadership across sales operations, inventory management, digital retailing, customer experience, and cross-functional collaboration while representing Brian Jessel BMW as a premium luxury retailer. Key Performance Indicators (KPIs) New vehicle retail units sold Digital lead response time and conversion CRM compliance Customer Satisfaction Index (CSI) Inventory turn rate and aging inventory Sales consultant productivity Sales consultant retention and development Foster a culture of accountability, integrity, professionalism, and continuous improvement. Lead by example and uphold Brian Jessel BMW's customer-first philosophy. Promote collaboration between Sales, Service, Parts, Finance, Marketing, and Administration. Build a high-performance team setting that embraces innovation and change. Recruit, onboard, retain, and develop top-performing sales consultants. Sales Leadership Lead, coach, motivate, and develop the sales team. Conduct daily sales meetings, one-on-one coaching, and performance reviews. Monitor pipelines, CRM activity, and deal quality. Establish individual and departmental sales objectives. Customer Experience Deliver a premium luxury customer experience from first contact through delivery.



Resolve customer concerns promptly and professionally. Monitor CSI, online reputation, and customer retention initiatives. Inventory & Financial Management Optimize inventory mix, factory orders, pricing, incentives, and merchandising Monitor inventory aging and turnover. Maximize front-end gross while collaborating with F&I; to maximize total deal gross and product penetration. Review deal structures balancing profitability with customer satisfaction. Business Development & Marketing Partner with Marketing to execute campaigns, digital retailing initiatives, and lead generation activities. Attend community events, networking functions, trade shows, manufacturer events, and dealership activations during regular business hours and outside

working hours
based on approved schedules. Build relationships with corporate, fleet, luxury brand, and community partners. Support conquest marketing, referral programs, showroom events, and VIP experiences. Work closely with Service, Parts, Finance, Marketing, and Administration to provide a seamless ownership experience. Coordinate deliveries, accessory opportunities, and customer retention initiatives. Ensure compliance with BC legislation, manufacturer standards, privacy requirements, workplace safety, and dealership policies. Prepare forecasts, KPI reports, inventory reports, and manufacturer performance reporting. Fast-paced luxury dealership environment. Office, showroom, and outdoor responsibilities. Evening, weekend, month-end, promotional, and special event participation required. Attendance at community, networking, manufacturer, and marketing events as scheduled. 3–5+ years of automotive sales management experience. ~ Strong financial, analytical, negotiation, and coaching skills. ~ Experience with DMS, CRM, and Microsoft Office. ~ Valid BC Class 5 driver's license. Employee assistance program Store discount Vision and dental care 9:00 am to 6:00 pm Saturday ~11:00 pm to 5:00 pm Sunday & Statutory Holidays #

📌 Sales Manager (Vancouver)
🏢 Brian Jessel BMW
📍 Vancouver