Service Truck Temporary Full Time Service Advisory Prince George, BC, CA Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. We are a outstanding place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. Join us at Inland Truck & Equipment and go ALL IN on a career that has it all. This position is located at our sales and service dealership in Prince George, BC. Please note that this is a temporary full-time position. Extended Medical (including Vision) Long Term and Short Term Disability Life Insurance and Accidental Death and Dismemberment Insurance On-going training opportunities The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed. In this role, you will be at the forefront of Inland’s commitment to provide the highest standard of service to all our customers. Service Advisors will lead The Inland Wayof understanding needs, proactivity, and exceeding customer expectations. Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach. Greets walk-in customers and/or promptly answers customer phone calls Schedules appointments,



performs check-ins, and follows up with customers through the entire service process Provides accurate and thorough estimates, sells other related parts and services, and ensures customer reviews approves the estimate before proceeding with work Remains in communication with customer throughout the entire service engagement Proactively contacts customers to schedule preventative maintenance and repairs Maintains strong working knowledge of warranty parameters for KW chassis (re: trucks) and the major component suppliers and advises customers accordingly Owns the customer experience and creates value through continuous communication Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specifications Handles telephone inquiries regarding appointments and work in process Understands, keeps abreast of, and complies with provincial/state and local regulations that affect service operations, such as hazardous waste disposal, OSHA (US), WorkSafe BC (Canada), and Occupational Health & Safety Regulations. Keeps up-to-date with WHMIS training (Canada) and OSHA HCS training (US). 3+ years related experience and/or training; Post-secondary diploma or trade certification helpful but not required ~ Good mechanical aptitude and great organizational skills ~ Strong computer skills, able to learn new computer programs and accurate keyboarding of data ~ Must be able to walk around shop floor/parts department and sit/stand at service counter #

📌 Service Support Advisor (Prince George)
🏢 Inland Group
📍 Prince George