Accounting Support Analyst (Administrative) Company Name: Calgary, AB (Tech Center) Full-time, Permanent Travel across Canada and USA up to 2 weeks per month PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System(DMS) provider in North America. Each month, hundreds of recent users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers
- as partners, innovators and friends. PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software. Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) Logging and documenting all customer interactions within our ticketing system and escalating matters as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client’s experience Develop knowledge and understanding of our software and the supporting infrastructure.



Available to travel at least 1 week per month throughout the USA and Canada Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes Commit to an ongoing personal development and cross-training as recommended by your Team Lead High school diploma Accounting Diploma/Certificate Must know the fundamentals of basic accounting Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Automotive Dealership Accounting Department experience is an asset Available to work occasionally Saturday and/or Sunday due to travel schedule Professional Development – Continuous training, industry certifications, and clear pathways for career advancement Travel Opportunities
- Travel to locations across Canada, the U.
Comprehensive health benefits
- Medical and dental coverage to support your well-being Paid Time Off – PTO to help you recharge and maintain work-life balance Employee recognition
- Regular appreciation programs and performance-based incentives Competitive annual base salary ($49,000k/yr.
- $Up to $4,800 per year in product certification bonuses Outstanding travel incentive bonuses Additional performance incentives Attractive employee referral bonuses PBS Systems is an employment-equity employer.

📌 Accounting Support Analyst (Calgary)
🏢 Canadian Inclusion
📍 Calgary