Technical Account Managers at Plotly use Python and customer expertise to advance enterprise adoption of Plotly/Dash Enterprise. This role serves customers remotely.
As a member of Sales, you will own relationships with enterprise customers and coordinate with Customer Success, Product, and Account Executives. You will guide implementation, adoption, infrastructure needs, and customer outcomes. Your work supports retention and repeatable customer processes.
Key Responsibilities:
- Own enablement, implementation, adoption, and infrastructure relationships
- Monitor customer health and analyze usage data
- Guide product usage through coding and design advice
- Lead retention and expansion with Account Executives
- Manage customer profiles and performance metrics
Requirements:
- Technical customer-facing experience in sales, support, or success
- Ability to manage competing priorities across customers
- Proficiency in Python and willingness to share code
- Robust written, verbal, charismatic communication skills
- Understanding of data science, analytics, or software workflows
Apply your Python, analytics, and customer leadership skills to help enterprise users achieve sustainable Plotly outcomes.