BMO Virtual Connect seeks a bilingual Fraud Specialist to handle inbound customer calls related to fraud and to perform investigations in alignment with financial crime standards. You will identify threats, document findings, and escalate where necessary while supporting data-driven insights and process improvements.
This role emphasizes collaboration with internal stakeholders, rigorous adherence to SLAs, and ongoing monitoring of financial crime trends.
📌 Bilingual Inbound Fraud Investigator — French/English (Canada)
🏢 BMO
📍 Canada