Job Description

Agilus by Synergie is recruiting for a Project Manager - Regulatory in the Financial Industry in a hybrid work environment in Toronto, Ontario.

Responsibilities

- Lead the delivery of enhancements to the complaints management system, including updated workflows and decision-making controls
- Coordinate updates to customer-facing complaint correspondence to reflect revised regulatory requirements and complaint resolution processes
- Ensure appropriate senior-level review and approval mechanisms are embedded in the workflow before final decisions are communicated to customers
- Manage project risks, dependencies, timelines, and deliverables to ensure regulatory readiness and successful execution
- Engage business, technology, compliance, legal, and other relevant stakeholders to define requirements and drive implementation

Requirements

- Significant experience leading complex, cross-functional projects in a large, regulated organization, preferably within financial services
- Proven experience managing projects involving regulatory change, business process transformation, technology enhancements, or operational risk and compliance
- Solid knowledge of project management methodologies,



governance frameworks, delivery controls, and risk management practices
- Experience working with senior business leaders and cross-functional teams, including technology, operations, compliance, legal, and risk stakeholders
- Ability to work independently, exercise sound judgment, and take ownership of outcomes with minimal supervision

What's in it for you:

$105.00 - $110.00 hourly

Large Complex Initiatives

Hybrid Working Model

Further additional qualifications:

- Own project planning, execution, monitoring, and delivery, ensuring alignment with agreed scope, timelines, budget, and quality expectations
- Establish and maintain robust project governance, including project plans, status reporting, RAID logs (risks, assumptions, issues, and dependencies), decision logs, and escalation mechanisms
- Proactively identify risks, issues, and dependencies, developing mitigation plans and escalating material concerns at the appropriate time
- Provide clear, concise, and transparent reporting on project health, milestones, risks, and outcomes

This posting is for an active opening.

📌 Project Manager (Toronto)
🏢 Agilus Consulting Group
📍 Toronto