Support virtual healthcare journeys as a bilingual Mental Health Case Manager using clinical judgment, navigation, and explicit communication in a hybrid environment.

Teladoc Health seeks a Case Manager with five-plus years of nursing, occupational therapy, or social work experience. This bilingual English and French professional supports members from intake through report delivery. The work requires mental health clinical experience, accurate documentation, provider coordination, and adaptable service across applicable Teladoc areas.

Key Responsibilities:

- Serve as the initial clinical contact for members and patients
- Direct members toward appropriate Teladoc services and specialists
- Collect health histories and document relevant clinical information
- Coordinate providers, case progression, reports,



and clinical summaries
- Provide ongoing support while maintaining privacy and service standards

Requirements:

- Five-plus years of nursing, occupational therapy, or social work experience
- Minimum three years of clinical Mental Health experience
- Bilingual English and French verbal and written communication
- Bachelor's or Master's degree in a relevant discipline
- Good standing with the provincial governing body and required licenses

Apply clinical expertise, mental health knowledge, and bilingual communication to coordinate quality virtual care for Teladoc Health members.

📌 Bilingual Mental Health Case Manager (Toronto)
🏢 Teladoc Health
📍 Toronto