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About Flinks

Flinks is the embedded finance platform that brings together connectivity, intelligence, and payments — giving businesses the infrastructure they need to build and deliver seamless financial experiences at scale.

As a leader in Open Finance in Canada, we’ve grown since 2016 into one of North America’s most trusted platforms for financial data access, enrichment, and money movement. We work with innovators across many industries, including lending, fintech, banking, insurance, and wealth management.

Today, our platform connects to 15,000+ financial institutions across North America and powers over 1M monthly connections. We also give our customers unprecedented visibility into 4,500+ real-time financial insights to support smarter decisioning. Companies rely on Flinks to streamline onboarding, verify income, assess credit risk, and power faster payment experiences.

We’re on a mission to drive financial innovation and help businesses build financial experiences that feel effortless, connected, and customer-first. That’s where you come in.

About the Team

The Payments team builds the products that move money on the Flinks platform: EFT, Interac and Guaranteed EFT, which gives end users faster access to their funds. We work with banks, credit unions and fintechs across Canada that need money movement to be fast, reliable and compliant.

As Payments grows, we’re investing in quality, automation and operational excellence. This role sits at the center of that work, partnering daily with Product, Engineering, Implementation and Client teams.

What You’ll Do

You own the day-to-day product health of our standard Payments products. You’ll:





- Own and prioritize the Payments backlog (bugs, risks, improvements) and write transparent product requirements and acceptance criteria.
- Own the quality gate: test strategy, regression testing and release sign-off.
- Watch production health: payment and settlement alerts, incident follow-up and root-cause actions.
- Guide new bank and fintech clients through standard Payments integrations, with Architects, Developers and Implementation Managers.
- Keep public docs, runbooks and test cases accurate and up to date.
- Maintain the due-diligence material banks ask for (SLAs, security answers, test evidence).
- Act as a trusted point of contact for Payments clients on quality, releases and incidents.

Who You Are

- At least 5 years in product quality or product ownership, ideally in SaaS.
- You know how payments work: rails, fund flows, settlement, reversals.
- You’ve owned releases for production systems where errors cost money.
- You spot patterns in recurring defects and fix the cause, not only the bug.
- You manage several priorities at once and know what matters first.
- You explain technical topics clearly to engineers, clients and leadership.
- You are comfortable to lead all scrum ceremonies

Great to Haves

- Experience with banks or regulated financial services (FINTRAC, AML, OSFI).
- Familiarity with APIs, automated testing and observability tools.





The Interview Process

- Meeting with People Ops.
- Meeting with Product Quality Manager.
- Mini-assignment.
- Panel interview.

Responsable de la qualité produit

À propos de Flinks

Flinks est la plateforme de finance embarquée qui réunit connectivité, intelligence et paiements, offrant aux entreprises l’infrastructure dont elles ont besoin pour créer et proposer des expériences financières fluides à grande échelle.

Chef de file de la finance ouverte au Canada, nous avons connu une croissance soutenue depuis 2016 et sommes devenus l’une des plateformes les plus fiables en Amérique du Nord pour l’accès aux données financières, leur enrichissement et les transferts de fonds. Nous collaborons avec des entreprises innovantes de nombreux secteurs, notamment le prêt, les technologies financières, les services bancaires, l’assurance et la gestion de patrimoine.

Aujourd’hui, notre plateforme se connecte à plus de 15 000 institutions financières en Amérique du Nord et permet plus d’un million de connexions par mois. Nous offrons également à nos clients une visibilité sans précédent sur plus de 4 500 indicateurs financiers en temps réel pour soutenir une prise de décision éclairée. Les entreprises comptent sur Flinks pour simplifier l’intégration des clients, vérifier les revenus, évaluer le risque de crédit et accélérer les paiements.

Notre mission est de stimuler l’innovation financière et d’aider les entreprises à créer des expériences financières simples, connectées et centrées sur le client. C’est là que vous entrez en jeu.

À propos de l’équipe

L’équipe

📌 Product Quality Owner (Montreal)
🏢 Flinks
📍 Montreal