Salary:

$45.13 per hour (full time position – 30 hrs./week)

Job Description:

- Gather, analyze and document business and system requirements from management, operations, finance and other stakeholders to define functional and business needs for digital technology solutions
- Analyze business processes and translate business needs into functional requirements and system specifications for digital technology solutions.
- Evaluate technology solutions and vendor proposals against documented business, functional and integration requirements, and coordinate requirements clarification with vendors and internal stakeholders.
- Analyze payment-related business and system requirements, including card payments, transaction processing, refunds, cancellations, settlement and reconciliation processes.
- Define requirements for integration between digital platforms, payment providers and internal company systems, including payment processing, refunds, cancellations and reconciliation.
- Review proposed workflows and user journeys, and coordinate user acceptance testing to validate that system functionality meets approved business requirements.
- Identify,



document and prioritize system defects, functional gaps and enhancement requests, and support their resolution and implementation.
- Support system implementation, deployment and post-implementation review, identifying opportunities for further system and digital-service improvements.

Job Requirements:

Bachelor’s degree in business administration, information systems or a related field.

Skills:

1. Strong analytical, problem-solving and communication skills, with experience in business requirements analysis, mobile product management, digital banking and payments, and evaluation of technology solutions.
2. Proficiency in functional requirements documentation, API validation, UAT/SIT, systems integration, Agile/Scrum methodologies, UI/UX review and optimization, defect and gap analysis, and supporting system implementation and continuous improvement.
3. 2-3 years of experience as business analyst is an asset

Company:

Angels Patient Transportation

4649 Albion Rd S, Ottawa, ON K1X 1A4

📌 Business Systems Analyst (Ottawa)
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