Enterprise account management and project leadership define this onsite Richmond Hill opportunity with Octacom, focused on strategic client relationships and service delivery.

As Account Manager, Client Services, you will own enterprise accounts from onboarding through renewal. You will manage implementations, change requests, escalations, business reviews, pricing updates, and service changes. The role requires close coordination with Production and IT teams.

Key Responsibilities:

- Own enterprise accounts as the primary client contact
- Lead escalations and identify risks through client check-ins
- Manage implementations from scoping through go-live
- Coordinate Production and IT delivery teams
- Track commitments, renewals, pricing, and delivery performance

Requirements:

- Bachelor’s degree in Business, Communications, or related field
- Five-plus years in client-facing account management
- Two-plus years managing enterprise accounts
- Solid project management and cross-functional influence skills
- Excellent communication, detail, and problem-solving abilities

Apply enterprise relationship management, project coordination, and communication skills to deliver accountable client service at Octacom.

📌 Enterprise Client Services Account Manager (Richmond Hill)
🏢 InTandem Talent
📍 Richmond Hill