Job Title: Senior Director, Technology Infrastructure, Security & Operations
Job ID: 91113
Location: Toronto, Ontario

Overview:

The Senior Director, Technology Infrastructure, Security & Operations is the senior operational technology leader. The role is accountable for enterprise infrastructure, cybersecurity, cloud platforms, networking, identity and access management, disaster recovery, operational resilience, technology risk, and technology service management. The Senior Director translates technology strategy into disciplined operational execution, serves as the primary escalation leader for critical infrastructure and security matters, and provides leadership continuity when acting on behalf of the CTO. The role enables the CTO to remain focused on enterprise strategy, architecture, digital transformation, artificial intelligence, innovation, governance, and business partnership. This mandate is intentionally distinct from Information Systems and Information Technology Experience. It does not own enterprise applications, data and analytics, business‑process solutions, the service desk, end‑user support, technology training, or adoption.

What you will be doing:

Executive Technology Leadership & CTO Delegation

- Act as the CTO’s operational deputy and second‑in‑command for infrastructure, cybersecurity, technology operations, resilience, and technology risk.

- Represent the CTO in operational, governance, vendor, audit, and executive discussions within the scope of the role.

- Provide leadership continuity during the CTO’s absence and serve as the primary escalation point for significant operational technology matters.





- Support enterprise technology planning, annual budgeting, investment prioritization, governance, and executive reporting.

- Translate enterprise technology direction into practical roadmaps, standards, controls, and operating plans.

Infrastructure, Cloud & Network Services

- Lead the strategy, modernization, reliability, and lifecycle management of cloud, server, storage, virtualization, network, telecommunications, and core infrastructure platforms.

- Provide strategic and technical oversight of Microsoft Azure, Microsoft 365 platform infrastructure, Windows Server, Active Directory, Microsoft Entra ID, networking, firewalls, VPN, Wi‑Fi, and related technologies.

- Establish architecture principles and standards for infrastructure configuration, monitoring, patching, administration, capacity, performance, and lifecycle management.

- Identify technical debt, infrastructure risks, and modernization opportunities and establish practical remediation plans.

- Ensure infrastructure investments appropriately balance security, resilience, scalability, performance, cost, and supportability.

Cybersecurity & Technology Risk

- Lead the organization’s infrastructure and operational cybersecurity program.

- Establish and maintain security standards and technical controls across identity, endpoints,



networks, cloud platforms, and infrastructure.

- Drive vulnerability management, security hardening, patching, privileged access management, multifactor authentication, endpoint protection, monitoring, incident response, and remediation.

- Maintain visibility into significant cybersecurity and infrastructure risks and provide transparent executive reporting on risk exposure and remediation progress.

- Support technology audits, security assessments, compliance initiatives, and recognized cybersecurity frameworks.

Identity & Access Management

- Establish and oversee identity and access management governance across the organization.

- Strengthen Active Directory and Microsoft Entra ID governance, identity security, privileged access, authentication, and administrative controls.

- Partner with Human Resources, Information Systems, and IT Experience teams to strengthen joiner, mover, and leaver processes.

- Promote least‑privilege access, strong authentication, and appropriate segregation of duties.

Business Continuity, Disaster Recovery & Resilience

- Own the technology components of disaster recovery, backup, recovery, replication, retention, and infrastructure resilience.

- Ensure backups and recovery processes are monitored and regularly validated through restoration and recovery testing.

- Maintain technology disaster recovery plans and coordinate testing with business and technology stakeholders.

- Identify critical infrastructure dependencies and address resilience gaps.

Technology Operations & Service Management

- Establish operational

📌 Sr. Director Technology, Infrastructure (Toronto)
🏢 TEEMA Group
📍 Toronto