Use advanced Excel and financial analytics to support Canadian Tire’s Post-Purchase Program. This analyst role strengthens repair, spare-part, and customer-review processes.

The Post-Purchase Program Analyst supports the Product Quality Organization’s customer-focused mandate. You will analyze opportunities, maintain program reporting, and help design strategic initiatives surrounding post-purchase service and sustainability. The role requires collaboration across Product Quality Assurance, Brand, Product Development, Merchandising, Offshore Teams, and vendors.

Key Responsibilities:

- Investigate opportunities to expand product SKU coverage
- Support financial models and feasibility analysis
- Manage vendor billing requirements and program costs




- Monitor service provider standards and performance
- Maintain reporting for reviews, questions, and product coverage

Requirements:

- Post-secondary degree in business or similar
- Two or more years of business experience in retail
- Advanced Microsoft Excel, basic programming, and Microsoft Access
- Robust business and financial acumen with critical thinking
- Effective communication, accountability, and attention to detail

Apply analytical, financial, and operational skills to improve Canadian Tire’s post-purchase customer experience and product quality programs.

📌 Post-Purchase Program Analyst (Toronto)
🏢 Canadian Tire Corporation
📍 Toronto