Location: Ottawa, On (Hybrid, 2-3 days per week onsite)

Language: Fluency in English and French, both written and spoken, is required.

Duration: 1-year contract

Salary: $97,004$114,298 annually

About the Opportunity

Are you a bilingual IT professional who enjoys solving problems, improving systems, and helping people work more effectively? We're looking for an IM and IT Coordinator to join a professional association representing employees in Canada's public sector. This is an opportunity to combine your technical expertise with meaningful work that supports employees and members.

Reporting to the Executive Director, you'll be a trusted resource for information management, IT operations, and digital solutions. You'll collaborate with leadership and staff to strengthen technology processes, enhance user experiences, and keep essential systems running smoothly.

What's In It for You

- Competitive annual salary of $97,004$114,298, plus a $1,000 bilingual bonus.
- Comprehensive health, dental, vision, and medical perks.
- 34 weeks of vacation and a 37.5-hour workweek.
- 105 hours of sick/health leave, plus medical appointment and mental health leave provisions.
- $1,000 annual expense account with unused funds carried forward.
- Overtime provisions and 14.5% in lieu of pension for term employees.

Your Responsibilities

- You'll serve as the primary point of contact for IM/IT matters, providing technical guidance and recommendations to leadership and staff.
- You'll administer Microsoft Dynamics, supporting membership management, case management, events, user access, and training.
- You'll manage SharePoint, including permissions, document storage, information governance, and security protocols.




- You'll develop and enhance digital solutions using Microsoft Power Apps and other tools.
- You'll coordinate software installations, updates, licensing, renewals, vendor payments, and cost tracking.
- You'll support IT projects, document digitization, digital libraries, voting processes, and troubleshooting.
- You'll train employees and provide occasional evening or weekend support when required.

Skills and Qualifications

- 24 years of experience in information management, IT coordination, or systems administration.
- College diploma or degree in IT, Information Management, or a related field, or equivalent experience.
- Strong hands-on knowledge of Microsoft Dynamics, SharePoint, Microsoft Power Apps, and Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Understanding of information management principles, access controls, document governance, and IT best practices.
- Strong organizational, project management, analytical, and interpersonal skills.
- Knowledge of public sector and union environments, including their operations and governance structures.
- Bilingualism in French is an asset.

All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities.

If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

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