Genpact Ltd. is seeking a Tech Lead – Infrastructure Services with solid expertise in monitoring, observability, and ITOM to shape the enterprise strategy.
The role involves leading event management, integrating monitoring platforms, and driving automation and AIOps in a hybrid Canada working model. Responsibilities include KPI establishment, dashboard leadership, and cross-team collaboration with infrastructure, cloud, and operations to enhance service health and visibility.
📌 Observability & AI Ops Lead (Alberta)
🏢 Genpact
📍 Alberta
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