Shape outstanding Sephora client service through sales-floor leadership, performance coaching, and clear communication at Toronto Union Station. This full-time position oversees assigned departments.

As an Assistant Manager, Client Experience, you will help ensure cast deliver Sephora's selling model and support company objectives. The assigned area may include Beauty, Skincare, Fragrance, Haircare, or a combination. You will address client feedback, coach performance, and participate in regular check-ins.

Key Responsibilities:

- Coach assigned teams on performance management and improvement
- Deliver timely feedback and follow up as necessary
- Partner with managers on client-related issues




- Monitor sales performance and identify business opportunities
- Build teams that develop cast and drive sales

Requirements:

- One to three years' experience in a comparable role
- Experience in a similar-volume store or equivalent internal experience
- Strong verbal and written communication skills
- Explicit, concise influence with business partners at all levels
- Proven ability to create and develop effective teams

Use performance assessment, team development, and client-service leadership to support Sephora's store objectives in Toronto.

📌 Assistant Manager Client Experience (Toronto)
🏢 LVMH
📍 Toronto