Serve BMO customers at 735 Goldstream Avenue through personal banking advice, transactions, and digital service guidance. No prior experience is necessary.

As a Customer Service Representative in Retail Banking Sales & Service, you will identify customer needs and support everyday banking. You will handle inquiries, recommend digital options, and refer customers to BMO colleagues. The work includes personal banking and credit card conversations, operational activities, and risk-conscious service.

Key Responsibilities:

- Welcome customers and complete banking transactions accurately
- Identify needs and initiate referrals to BMO colleagues
- Explain digital and self-serve banking options
- Review profiles and discuss banking or credit card needs




- Escalate complex customer situations when required

Requirements:

- No prior experience necessary; post-secondary education preferred
- Knowledge of personal, commercial, and partner offers
- Confidence using tablets, smartphones, online tools, and applications
- Basic verbal, written, and organization skills
- Solid interpersonal, listening, problem-solving, and collaboration skills

Bring customer focus, digital confidence, and sound judgment to BMO personal banking service at 735 Goldstream Avenue.

📌 BMO Personal Banking Representative (Victoria)
🏢 Bank N.a.
📍 Victoria