Lead retail associates while managing merchandising, customer service, and daily store operations. Use solid communication and leadership skills in a high-volume environment.

This Team Leader supervises store associates and provides guidance and support. The role covers shelf stocking, shipments, visual merchandising, and customer concerns. It also includes manager-on-duty duties, cash management, inventory participation, employee training, and task follow-up.

Key Responsibilities:

- Lead and supervise store associates with guidance
- Manage merchandising, stocking, and daily shipments
- Maintain customer service and visual standards
- Handle manager-on-duty breaks, time, and attendance
- Address complaints and support store operations

Requirements:

- Minimum one year of retail experience
- One to two years in a supervisory role
- Strong leadership and communication skills
- Open availability for days, evenings, and weekends
- Ability to multitask and manage priorities

Apply retail leadership, communication, merchandising, and customer service skills while supporting associates and daily store performance.

📌 Retail Store Team Leader (Ottawa)
🏢 Dollarama
📍 Ottawa