Serve members and clients on site at Desjardins, using customer focus and financial services knowledge to support satisfying banking experiences.

As a Member and Client Experience Advisory Agent, you welcome people, listen to their needs, and provide personalized solutions. You advise on banking transactions, promote Desjardins products and services, and support financial empowerment. You also guide people toward digital tools and appropriate colleagues.

Key Responsibilities:

- Welcome members and clients and address their needs
- Support banking transactions and resolve emerging issues
- Promote Desjardins products, services, and distribution channels
- Advise on digital tools, applications, prevention, and safety
- Refer specialized needs, fraud, and irregularities appropriately

Requirements:

- Related high school diploma
- Minimum two years of relevant experience
- French language knowledge
- Knowledge of financial services cooperative fundamentals
- Ability to enter data in systems

Bring customer focus, effective communication, and technology skills to personalized member and client service at Desjardins.

📌 Desjardins Member Experience Advisor (Temiscaming)
🏢 Caisse Desjardins du Témiscamingue
📍 Temiscaming