Lead office administration, dispatch, and customer service for Scotts Miracle-Gro while coordinating personnel records, payroll reporting, and production data. This role includes daily communication with drivers and customers.

The Office Manager directs office and dispatch operations while supervising a team of three or more individuals. Responsibilities span administrative support, order processing, shipping documentation, inventory records, and accounts payable and receivable. The position also supports protected, cost-effective, and timely operating performance.

Key Responsibilities:

- Supervise office staff and allocate administrative responsibilities
- Enter, manage, and dispatch orders within TMS
- Coordinate carriers, delivery appointments, and shipping logs
- Maintain personnel, inventory, payroll,



and safety records
- Reconcile accounts payable, receivables, petty cash, and customer adjustments

Requirements:

- Three to five years of office experience
- Prior supervisory experience in manufacturing or warehouse environments
- Excellent written and verbal communication skills
- Microsoft Office or Google office software proficiency
- Strong organization, multitasking, judgment, and flexibility

Apply office leadership, dispatch coordination, customer service, and financial administration skills supporting Scotts Miracle-Gro operations and deliveries.

📌 Office Manager Dispatch and Administration (Ottawa)
🏢 The Scotts Miracle-Gro
📍 Ottawa